Bulbs & Custom Requests
What bulbs should I use?
Arise and Octera fixtures are designed for filament-style LED bulbs. Please avoid incandescent bulbs — the added heat can damage the translucent, 3D-printed shade.
Do you create custom pieces?
Absolutely — reach out and tell us what you have in mind.
Shipping & Returns
International Shipping
We currently ship within the United States. Interested in international delivery? Message us for a quote.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72 hours after placing your order.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 8am–5pm EST.
Sourcing & Materials
Sustainable sourcing
Every piece starts as a material test in our own studio — 3D-printed from biodegradable or recycled filament, then hand-finished. We know exactly where each material comes from, because we're the ones sourcing it.
Upgradable
Most of our products share thread sizes and can be disassembled and reconfigured — from pendant to standing lamp and back again.
Transparent values
We want to make functional art that holds up. If something arrives damaged or isn't right, contact us and we'll make it right.
Ethically Sourced Biodegradable Materials
New finishes, colors, and limited-edition pieces are announced first through our newsletter.
How it's Made
Go behind the scenes on how the Arise collection came together.